GMHSC - Better more connected care

We’re joining up services for better, more connected care

We’re working together across a range of clinical services, to make sure expertise, experience and efficiencies can be shared widely so that everyone in Greater Manchester can benefit equally from the same standards of specialist care.

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A new clinical hub is helping people in Heywood, Middleton and Rochdale see a GP outside of normal hours

More services close to home

Professionals who support us in our day-to-day lives – like nurses, doctors, social workers, mental health practitioners, physiotherapists, pharmacists and volunteers – have come together to form neighbourhood teams. That way, they can provide better, more flexible and joined-up care in their local communities.

In Wigan, for example, everyone is already working together to combine services – community nurses are working alongside social-care workers and therapists to help the people they care for. With this innovative approach, we can ensure the best care reaches those who need it the most, while also reducing hospital admissions.

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In Tameside, care-home staff can set up online video calls with nurses and doctors at their nearest hospital to talk through what to do when a resident is taken ill, instead of automatically taking them to A&E

Getting more from our GP practices

  • GP practices are now starting to provide a wider range of care and support; they’re extending opening times and are a base for health-workers with different skills
  • In all areas, practices have come together to form clinical hubs (or neighbourhood groups) that can better cope with demand, as well as tackle the bigger problems affecting people’s heath
  • Where needed, social workers are on-hand at GP practices to help with problems like debt or poor housing
  • They’re offering phone consultations and an online service for booking appointments and ordering prescriptions
  • Our seven-day access scheme is making it easier for people to see a doctor, nurse or other practitioner sooner, with thousands more appointments available
  • GPs and other health professionals now have real-time access to shared medical records, so they have up-to-the-minute information on their patients

We’re getting more from our hospitals

Experts across different hospital sites are working together as teams to make the most of their specialist skills and equipment. This is already helping to improve the standard of care.

  • We’re ‘streaming’ patients to the most appropriate service so we can reduce unnecessary A&E admissions; this could mean sending them for tests, to a nearby urgent treatment centre or their own GP
  • Our urgent and emergency care hub keeps a close eye on what’s happening and warns us about pressure building up in A&E departments across the region
  • 100 more hospital patients who are well enough to go home are doing so on time, which is, of course,  also freeing up more beds 

We’re providing easier access to urgent care

Devolution is giving us the freedom to introduce innovative new services, like urgent treatment centres near where people live.

In Heywood, Middleton and Rochdale, a new fully equipped emergency response vehicle, staffed by paramedics and specialist nurses and therapists, goes straight to people’s homes. In a test of the service, 86% of those seen didn’t need to go to A&E.

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For a wider snapshot of what's going on, see The Devolution Difference document

View [PDF]

Living healthier lives

We’re preventing health problems

We’re not just offering treatment when things go wrong; we’re also trying to prevent problems in the first place. In particular, we’re helping those who’re most at risk of becoming ill. 

  • We’re supporting people likely to develop type 2 diabetes – for instance, with changes in their diet and lifestyle
  • Reducing the number of people developing type 2 diabetes by 10% could save hundreds of lives and millions of pounds in healthcare costs
  • We’re offering more flu jabs through local pharmacies and to children in primary schools, helping the most vulnerable to stay well

We’re helping people to live healthier lives

  • Our community alcohol champions are helping family, friends and workmates rethink their drinking habits
  • The GM Health Hub advises on things like quitting smoking and helping people in every borough find nearby activities, clinics and groups

And we’re getting fitter

  • Champion cyclist Chris Boardman is getting more people walking and cycling, which is helping to improve fitness as well as reduce harmful traffic pollution
  • Thousands of schools and businesses are doing the daily mile; walking, running or jogging for 15 minutes a day
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We’re helping 115,000 smokers to quit by 2021; half of them would otherwise die from a smoking-related illness

We’re giving children a better start

We’re getting more children school-ready by the age of five, so they can learn, develop and make new friends more easily.

Bad teeth affect a third of our five-year-olds. Children will now have healthier teeth thanks to our oral health projects, which include:

  • A system making it easier for each child to get their first dental check
  • Supervised brushing sessions at nursery and primary school
  • Encouraging children to take control of their own health – for instance, Salford Brownies have designed a ‘sugar smart’ badge for completing healthy-eating activities
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In Oldham, Rochdale, Salford and Bury we’re spending £1.5m on free toothpaste and toothbrushes for health visitors to give to under-fives

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We’re helping people into jobs

We’ve developed our own version of the national Work and Health Programme – Working Well – to help more people into jobs, especially if they struggle because of poor health or a disability.

We’ve also invested in personal support and therapy to help overcome barriers to finding and staying in a job, such as mental health, social isolation and debt.

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Working Well is already getting more long-term employed people back to work than Jobcentre Plus

We’re looking after homeless people

For a wider snapshot of what's going on, see The Devolution Difference document

View [PDF]

Women attending to pharmaceuticals

We’re doing more to prevent and treat illnesses

We’re providing easier, faster access to crucial treatment, as well as working on earlier diagnosis and prevention.

  • Thanks to Greater Manchester’s top cancer research facilities, more than 500 local people with the disease can take part in new clinical trials
  • More than 5,000 Cancer Champions are out and about on our streets, helping people to prevent or fight the disease
  • Our mobile-screening programme is getting many more people in for cancer treatment at a curable stage
  • CT scanners in our public areas have been testing smokers and former smokers for signs of lung cancer; in 12 months this quadrupled the rate of early diagnosis and saved 80% of people found to have the disease
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Thanks to our top-rated stroke centres, 200 more people are alive today

We’re testing new treatments

Health Innovation Manchester was set up under devolution to turn the latest discoveries, medicines and technology into treatment that people here can benefit from as quickly as possible.

Already it’s involved in 80 projects on things like getting rid of hepatitis C, improving dementia support and spotting people at most risk of heart disease.

Health professional with gloves managing test tube samples

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A new way to manage lung disease is being tested at 11 of our GP practices

We’re investing in our mental health

Our mental health is just as important as our physical health. That’s why we’re spending £134m on making our services better. It’s the biggest investment in mental health care for any part of the country.   

  • We’re training schools to spot early signs of problems like anxiety as well as offering the right support and building’s children’s self-confidence
  • People are benefiting from quicker diagnosis, while Greater Manchester emergency services can now call for expert advice when they find someone in crisis
  • We’re tackling the stigma of suicide and training people on how to save a life through the Shining a Light on Suicide campaign
  • We’re addressing eating disorders, attention deficit hyperactivity disorder (ADHD) and helping people most at risk of mental health problems, including young people in crisis and women just before or after giving birth
  • It’s now easier to access ‘talking therapies’, so more people are being treated and are on the road to recovery within six weeks of being referred
  • Our resilience hub has helped thousands affected by the Manchester Arena attack in May 2017
  • We have set up the first specialist mental health service for university students in England, in partnership with Greater Manchester’s universities

Secondary school girl smiling participating in hoop exercise

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Every month, 200 more people are getting quicker access to therapy

We’re spotting and treating dementia more quickly

Before April 2016, our dementia diagnosis rates were already higher than the national average.

  • Now seven more people a day are being diagnosed, meaning their families get the help they need
  • We’re working toward a six-week referral time for older people, and providing significantly more people with care plans and a named coordinator
  • We’ve also been encouraging local people to make the most of the world-class dementia research being done in Greater Manchester, and be the first to try new treatments and products as part of research projects

We’re becoming dementia champions

We want people with dementia to feel safe and get the right support on their doorsteps. Thanks to devolution, Greater Manchester is making leaps and bounds towards making the entire region the most ‘dementia-friendly’ in the UK.

  • Our Dementia United programme is bringing together all sorts of professionals and volunteers to develop toolkits, resources and networks
  • We’re working with local services, such as pharmacies, to make them better equipped to support people with dementia
  • We’ve helped Greater Manchester Police introduce a scheme called the Herbert Protocol: where carers and family members write down key details about a person with dementia (like what medicines they’re taking, their normal routine and favourite places to visit), to help police find that person if they go missing
  • As well as standardising care across the region, devolution is enabling us to fund various local schemes, from ‘virtual’ treatment in Salford to ‘art therapy’ in Tameside
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Wigan has 14 dementia-friendly communities, runs 70 dementia-related projects, and has been named a dementia-friendly town by Alzheimer’s Society
For a wider snapshot of what's going on, see The Devolution Difference document

View [PDF]


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Our plans & projects

Get access to all of our plans, and see how we're putting people at the heart of our health and social care services.

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Devolution questions

Our leaders answer some big questions on what devolution means for everyone who lives and works in Greater Manchester.

See our Q&A